Payment Options

Billing and Payments

  • How do I make an online credit card payment?

    • Log in to your patient portal (MyPatientVisit). (If you need to register for our patient portal, please call our office, and we can send you a virtual invitation.)
    • Click on "Pay Bill" or "myBillPay" on the main dashboard.

  • Do you offer financial assistance?

    Our financial screening policy to request discounts, delayed payment plans or forgiveness of debt is based on the individual’s ability to pay. To provide this service, we must obtain certain financial information, which will remain confidential according to our privacy policy.


    Financial Assistance Policy and Application 

    English | Spanish


    CareCredit

Insurance

  • Do I need a referral for this appointment?

    Yes, if you fall within one of these insurance programs. 


    • AARP Medicare HMO
    • Advocate HMO
    • Aetna HMO
    • Aetna Medicare HMO
    • Cigna HMO
    • Cigna Medicare HMO
    • Devoted Health HMO 
    • Humana Gold Plus HMO
    • Humana Military Prime HMO (AKA: Tricare)
    • Endeavor Health HMO (EE/NorthShore)
    • Oak Street HMO
    • Oscar Health HMO
    • UHC Charter HMO
    • UHC Exchange HMO
    • UHC Navigate HMO
    • Village MD HMO

  • Who is responsible for obtaining the referral?

    Referrals are the patient’s responsibility and must be authorized by the time of the appointment. We do not schedule appointments without valid referrals. Referrals are generated by your PCP’s office and submitted to the insurance company. Once approved, the insurance company will send you a copy. Please bring a copy of your referral with you or upload it to your patient portal.

  • Do you accept vision insurance?

    DuPage Ophthalmology is partnered with health insurance programs, not vision insurance (I.E., VSP and EyeMed).

DuPage Ophthalmology is Partnered with the Following Insurance Plans

AARP Medicare Complete Plan HMO/PPO

AARP Supplemental Insurance

AETNA HMO

AETNA PPO/EPO/POS

AETNA Medicare Advantage PPO

AETNA Senior Supplemental

BCBS Community Family Health Plan

BCBS HMO Advocate Physician Partners

BCBS HMO Endeavor Health EEH NorthShore

BCBS Medicare Advantage Advocate

BCBS Medicare Advantage PPO

BCBS Medicare Advantage Endeavor Health

BCBS PPO

Surest Benefits (UHC)

Cigna International

Cigna PPO

Cigna + Oscar PPO Commercial

Devoted HMO

Essence Healthcare

Humana Gold Plus HMO Advocate

Humana Gold Plus Integrated MMAI

Humana Gold Plus Endeavor 

Humana HMO Endeavor - Commercial Plan

Humana PPO

Humana Medicare HMO Advocate

Humana Medicare HMO - Endeavor Health

Humana Medicare PPO

Humana Select PPO, Prime HMO

Medicare

Medicare Railroad

Meridian Medicaid - Advocate Only

Oscar Health Commercial

Public Aid (Only as a secondary insurance or supplemental.)

Tricare for Life Supplemental

United Healthcare Medicare Advantage PPO

United Healthcare Navigate, Charter & Exchange HMO

United Healthcare PPO

Financing Options Available

Financial Assistance Application

English | Spanish

Photo of mountains.

What is the "No Surprises Act of 2022"?

As of January 1, 2022, the No Surprises Act went into effect limiting “surprise” medical bills, or bills insured patients receive for out-of-network care, either in emergency settings or from out-of-network providers at in-network facilities.


What is a "Good Faith Estimate"?

You have the right to receive a “Good Faith Estimate” with the approximate cost of your medical care.

Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. Make sure to save a copy or picture of your "Good Faith Estimate". If you receive a bill that is at least $400 more than your "Good Faith Estimate", you can dispute the bill.


Where can I learn more?

Visit CMS.gov/nosurprises, or call the Help Desk at 1-800-985-3059 for more information.